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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of sam k

sam k

November 26, 2024

5  out of  5
rating by sam k
"I was calling to cancel my policy due to outrageous increase in premium. Samm picked up and she was very understanding, patient, and polite. She explained things to me and helped me bring my rate down without losing any benefits. I would definitely recommend her as an agent."
We responded:
"Thank you so much for sharing your experience, Sam! It's fantastic to hear that Samm was able to assist you in lowering your premium while maintaining your benefits. Your recommendation means a lot to us, and we're delighted that you found the service understanding, patient, and polite. We appreciate your trust in us!"
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Vasudha Gulati

November 19, 2024

5  out of  5
rating by Vasudha Gulati
"Their services are top notch! Very responsive to the needs."
We responded:
"Thank you so much, Vasudha! It's fantastic to hear that you found our services top notch and responsive to your needs."
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Andrea Wallace

November 12, 2024

5  out of  5
rating by Andrea Wallace
"Great company to work with. Kory was very responsive and helped explain everything in detail making our decision easy!"
We responded:
"Thank you so much for your kind words, Andrea! It's wonderful to hear that Kory was able to provide detailed explanations and make your decision process easy. We're always here to help and appreciate your trust in us!"
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Kellie York

October 23, 2024

5  out of  5
rating by Kellie York
"Kory was more than helpful!"
We responded:
"Kory's dedication to helping you is truly appreciated! It's wonderful to hear that you had such a positive experience. Thank you for sharing your feedback!"
Profile photo of Mohammad Qasem

Mohammad Qasem

October 10, 2024

5  out of  5
rating by Mohammad Qasem
"I called the Mike Bashore office for a quote and Jason Y. helped me with new policies that saved me a lot on my premiums. Jason was quick to respond, very informative, and detailed. Highly recommend!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Jason was able to assist you quickly and provide detailed information that led to significant savings on your premiums."
Profile photo of Chelsea Lizak

Chelsea Lizak

September 25, 2024

5  out of  5
rating by Chelsea Lizak
"Samm found a way to save me $100 a month for the same coverage if not a little better! Thanks Samm!!"
We responded:
"That's fantastic news, Chelsea! It's great to hear that Samm was able to help you save $100 a month while maintaining or even improving your coverage. Thank you for sharing your positive experience!"
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Brandi Belbeck

September 24, 2024

5  out of  5
rating by Brandi Belbeck
"This business always takes immediate care of their clients. Great service. Highly recommend. Great policy coverage prices! Each team member is kind, patient, caring and extremely informative!"
We responded:
"Thank you so much for your kind words and recommendation! We're delighted to hear that you appreciate our service and policy coverage prices. It's wonderful to know that our team members' kindness, patience, and informative nature have made a positive impact on your experience."
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Danielle Shefferly

September 23, 2024

5  out of  5
rating by Danielle Shefferly
"A wonderful experience. This is customer service at its best. Mike and Kory was the team i worked with and from RV, home, auto and life insurance… we feel safe and protected. Best prices, package comparisons and the care of our needs added to the great turn around time. Highly recommend"
We responded:
"Thank you so much for sharing your experience, Danielle! It's fantastic to hear that you felt safe and protected with the coverage for your RV, home, auto, and life insurance. Mike and Kory are dedicated to providing excellent service and care, and we're glad it made a difference for you."
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Melanie Steepe

September 23, 2024

5  out of  5
rating by Melanie Steepe
"Highly recommend Samm to help you with your insurance needs! She always goes above and beyond to get me the best deal. She can quote your car, home and life insurance."
We responded:
"Thank you so much for your kind words, Melanie! It's fantastic to hear that Samm has been able to assist you with your insurance needs and secure great deals for you."
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Candice Howland

September 23, 2024

5  out of  5
rating by Candice Howland
"Sammi is very knowledgeable and helpful. She worked her magic and made sure I was covered at the best rates possible."
We responded:
"Sammi's expertise and dedication truly shine through! It's fantastic to hear that she was able to secure great coverage for you at competitive rates. Your feedback is much appreciated!"
Profile photo of Grant Crater

Grant Crater

September 23, 2024

5  out of  5
rating by Grant Crater
"Ms. Samm Strauss was very knowledgeable and assisted me with proper coverage."
We responded:
"Thank you for sharing your experience, Grant! It's fantastic to hear that Samm's knowledge and assistance helped you find the proper coverage. Your satisfaction is our priority, and we're delighted to have been able to support you!"
Profile photo of Amanda B

Amanda B

September 23, 2024

5  out of  5
rating by Amanda B
"Samm at Mike Bashore's State Farm office is bank of knowledge. She is always offering suggestions for coverage in a way I wouldn't have considered, most of the time in a way that saves me money either now or long term. She is very professional and she works quickly. I recommend her to anyone looking for insurance. This office has never let me down."
We responded:
"Thank you so much for your kind words, Amanda! It's fantastic to hear that Samm has been able to provide you with insightful coverage suggestions and savings. We strive to offer professional and efficient service, and it's great to know we've met your expectations."
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Brian Taber

September 13, 2024

5  out of  5
rating by Brian Taber
"Kory was very helpful in reviewing my home insurance policy and pricing options."
We responded:
"Thank you for sharing your experience, Brian! It's great to hear that Kory was able to assist you effectively with your home insurance policy and pricing options. We're always here to help with any of your insurance needs!"
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Harsha Yarram

September 13, 2024

5  out of  5
rating by Harsha Yarram
"Kory was super helpful to work with, answering all my questions. Would highly recommend him."
We responded:
"Thank you so much for your kind words, Harsha! It's fantastic to hear that Kory was able to assist you and answer all your questions. Your recommendation means a lot to us!"
Profile photo of Latisha Swindell

Latisha Swindell

September 11, 2024

5  out of  5
rating by Latisha Swindell
"Mr. Jason Youmans did a wonderful job helping me with my auto insurance & rental insurance and a great rate for both. Mr.youmans was very professional & on top of everything & i greatly appreciated doing business with him and most definitely will refer him to everyone. Thank you so much Mr. Jason Youmans @ state farm"
We responded:
"Thank you so much for sharing your positive experience, Latisha! It's fantastic to hear that Jason provided you with excellent service and great rates for both your auto and rental insurance. Your recommendation means a lot to us, and we're grateful for your trust in our team. Looking forward to continuing to serve you!"
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Stelle Brownlie

September 6, 2024

5  out of  5
rating by Stelle Brownlie
"Samm is always attentive and helpful."
We responded:
"Thank you so much for your kind words! It's fantastic to hear that Samm has been attentive and helpful. Your feedback means a lot to us!"
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LeShonda Tyson

August 30, 2024

5  out of  5
rating by LeShonda Tyson
"Kory Kapinsky was really great!!! He was so helpful, understanding,knowledgeable,and friendly. He made everything so simple, and I really appreciate that. I would recommend Kory to everyone, he will come up with the best quotes hands down. He is a great guy!!!!"
We responded:
"Thank you so much for the wonderful review!! I’m so glad Kory took good care of your coverage. Thanks for your business!!"
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Holly Atwood

May 8, 2024

1  out of  5
rating by Holly Atwood
"WORST FRANCHISE EVER!!!! The fact that I have been with them for over 20 years they had no problem losing me as a customer even though I was a good paying customer. They are horrible with responding on any timely manner, they change your policy without notifying you, and JASON has horrible customer service manners. I have no idea how he is still there. I just canceled with them because I am tired of being ignored and never get phone calls back. I have to call numerous times just for someone to call me back!! Updated: I will definitely be better off to any other company who has better customer service. All these reviews are trash."
We responded:
"Sorry that we were not able meet your service needs and wish you the best."
Profile photo of Jay Ambrozy

Jay Ambrozy

April 17, 2024

5  out of  5
rating by Jay Ambrozy
"Put aside the savings on Auto Insurance on 5 vehicles based in Wayne County....Mike picks up the phone, returns calls and is active in the community supporting clients, local fundraisers and is consistently seeking out ways to help. None better than Mike Bashore."
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
Profile photo of Jenn Gentile REALTOR

Jenn Gentile REALTOR

March 18, 2024

5  out of  5
rating by Jenn Gentile REALTOR
"One of the best! An approachable, down to earth, Insurance specialist who not only ly goes above and beyond for Clients, and especially for Clients, referred directly by his network of realtors and home professionals, Mike Bashore , State Farm gives back to the communities by attending local events, seasonally, sponsoring different events and collaborating with home professionals to support Real Estate, our communities, and the value of the homes we live in and love in. Someone who will go the extra mile just to make a customer for life. The exact kind of person you would want to take advice from in regards to the most monumental purchase you’ll ever make."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Garrett Taormina

February 28, 2024

5  out of  5
rating by Garrett Taormina
"Jason was very patient with my requests and he was very timely with my requests."
We responded:
"Thank you for sharing your positive experience with Jason! We're pleased to hear that he was very patient with your requests and provided timely assistance. Patient and efficient service is important to us, and we're glad that Jason met your expectations."
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Ryan Cook

February 26, 2024

5  out of  5
rating by Ryan Cook
"Spoke with Jason Youmans for renters insurance. He was respectful, direct with information, and gave helpful insight with my options"
We responded:
"Thank you for sharing your positive experience with Jason Youmans regarding renters insurance. We are pleased to hear that Jason provided respectful and direct information, offering helpful insights into your options."
Profile photo of Edward Delvalle

Edward Delvalle

January 4, 2024

5  out of  5
rating by Edward Delvalle
"Mike & Samm are the best!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Profile photo of Claudio Cappello

Claudio Cappello

November 20, 2023

5  out of  5
rating by Claudio Cappello
"Life happens and random events can create small and big inconveniences, but every time I had any sort of issues Jason is the absolute best support I could ask for! As a foreign, I’ll sometimes ask a couple of more questions and Jason and the State Farm team always gives me all the details I need to make the proper decisions through difficult moments. I always had positive experiences in managing vehicle and house claims. The staff is always prompt and provides clear guidance throughout the whole process, making the claims and repairs hassle-free. Highly recommended for their excellent service in times of need."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Profile photo of Dennis Napolitano

Dennis Napolitano

November 12, 2023

5  out of  5
rating by Dennis Napolitano
"I wanted to thank Jason Youmans for his guidance and expertise regarding my recent accident claim. Without getting into too much detail, he in the end allowed me to transition into another vehicle with ease. He had informed me about filing a tort claim, which I didn’t realize was a possibility. It was a success, and I’ve now been fully renewed after finding a comparable replacement vehicle. Thanks again Jason! Dennis Napolitano"
We responded:
"It's wonderful to hear that Jason Youmans provided you with guidance and expertise during your recent accident claim. Navigating such situations can be challenging, and having an agent who informs you about available options and facilitates a smooth transition is invaluable."