State Farm® Insurance Agent Mike Bashore

"Your insurance Representative Jayson Y. Concerning my experiences with him, he is only interested in selling insurance. Once he gets a customer, he does not care about his responsibilities to his customers like me. Cost me a lot of money and grief for his careles actions. I was without car insurance because of his carelessness for 16 days. I sent him a message in writing after he and I spoke on April 23rd to tell him to change the cancellation date from April 11 to April 30 on April 24th. He never did change the date of cancellation, so I would have time to purchase another bundled auto and basic renters insurance plan.. I called him again on Apr 24th to verify that he received my message. He did get my message, and he would make the cancelation date change. The following week on April 28th, I get a notice from HQ that I will not be getting a refund from the policies I purchased on April 10, 2025 and the policies were canceled on April 11, 2025. That is absolutely crazy and incorrect! Why could you not just refund my cc payment for the $170 for the auto discount?!!! Also, Jason probably never informed HQ that I was not on a monthly payment plan. This should have been done immediately after I paid my auto premiums in full with 2 single payments for the last year beginning May 26th, 2024, because I kept getting monthly payment notices from State Farm HQ. Reasons why I canceled all policies: . On April 10th: I purchased policies from your office and made two separate payments one for the bundled auto policy with basic renters insurance paid on April 10th, and one with 3rd party dwelling injury protection plan also paid on April 10th. This policy was purchased separately from the bundled policy. The woman I spoke to about this said that I would be receiving a discount on my auto policy since I purchased the 3rd party injury home protection plan. This was true because I received a discounted invoice with the new auto insurance rate, saving me $170.60 about one week later. Come to find out, after I paid all the policies in full, that in order to get the auto discount rate, I had to be refunded for the bundled plan. The total processing time would more than likely exceed the orginal expiration date on my policy which was May 26th, 2025 because of not only State Farm's processing time for the refund but my monthly credit card's statement processing time regarding the 170.60 dollar discount. Therefore, I would wind up with a heavy late fee, more than likely exceeding the auto discount, once I repaid the bundled plan. Mike, my question to you is: What kind of insurance agency are you running?!! No one seems to know or care what the heck you are doing to customers like me. Because of your careless actions, all you are going to do is lose good paying customers like me and risk negative social media reviews. You already lost my business and received a poor review from me!! In your favor, however, I appreciated your quick response to my auto accident where a women rear ended me. You took care of that completely without any issues. Thank you for that."

"We were referred to mike through networking. Mike and his team are amazing. We enjoy working with Jason as he is a problem solver."

"Samm was an amazing help and broke everything down so I understood. She went out of her way to help me and I couldn’t be more grateful! Thank you!!"

"Love working with Samm! Very knowledgeable about state farm benefits."

"Samm was very knowledgeable, patient and answered every question I asked of her. I DID NOT leave the conversation confused!! Please if you need an agent Samm is your girl!! Lots of savings in this transaction🥰"

"Samm is the best to work with!!"

"Jason Youmans was amazing helping me switch from a different company to State Farm today. He went over every detail of my new insurance policies and made the transition incredibly easy. Jason is very knowledgeable and he saved me over $500 plus extra coverage. It was a pleasure working with him and I definitely would recommend him if you’re looking for a positive experience with your insurance needs."

"Was referred to Mike by a friend and was beyond impressed with the friendly service I received from Jason. Jason took the time to discuss policy options and understand all facets of my life to create an excellent coverage bundle for a very reasonable price."

"I was calling to cancel my policy due to outrageous increase in premium. Samm picked up and she was very understanding, patient, and polite. She explained things to me and helped me bring my rate down without losing any benefits. I would definitely recommend her as an agent."

"Their services are top notch! Very responsive to the needs."

"Great company to work with. Kory was very responsive and helped explain everything in detail making our decision easy!"

"Kory was more than helpful!"

"I called the Mike Bashore office for a quote and Jason Y. helped me with new policies that saved me a lot on my premiums. Jason was quick to respond, very informative, and detailed. Highly recommend!"

"Samm found a way to save me $100 a month for the same coverage if not a little better! Thanks Samm!!"

"This business always takes immediate care of their clients. Great service. Highly recommend. Great policy coverage prices! Each team member is kind, patient, caring and extremely informative!"

"A wonderful experience. This is customer service at its best. Mike and Kory was the team i worked with and from RV, home, auto and life insurance… we feel safe and protected. Best prices, package comparisons and the care of our needs added to the great turn around time. Highly recommend"

"Highly recommend Samm to help you with your insurance needs! She always goes above and beyond to get me the best deal. She can quote your car, home and life insurance."

"Sammi is very knowledgeable and helpful. She worked her magic and made sure I was covered at the best rates possible."

"Ms. Samm Strauss was very knowledgeable and assisted me with proper coverage."

"Samm at Mike Bashore's State Farm office is bank of knowledge. She is always offering suggestions for coverage in a way I wouldn't have considered, most of the time in a way that saves me money either now or long term. She is very professional and she works quickly. I recommend her to anyone looking for insurance. This office has never let me down."

"Kory was very helpful in reviewing my home insurance policy and pricing options."

"Kory was super helpful to work with, answering all my questions. Would highly recommend him."

"Mr. Jason Youmans did a wonderful job helping me with my auto insurance & rental insurance and a great rate for both. Mr.youmans was very professional & on top of everything & i greatly appreciated doing business with him and most definitely will refer him to everyone. Thank you so much Mr. Jason Youmans @ state farm"

"Samm is always attentive and helpful."

"Kory Kapinsky was really great!!! He was so helpful, understanding,knowledgeable,and friendly. He made everything so simple, and I really appreciate that. I would recommend Kory to everyone, he will come up with the best quotes hands down. He is a great guy!!!!"