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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gabby P.

April 15, 2026

5  out of  5
rating by Gabby P.
"Jason has been absolutely fantastic with helping me with my car insurance policy! Words cannot describe the deal I just got when I was in a bind thank you!"
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Ron Smith

April 15, 2026

5  out of  5
rating by Ron Smith
"Lanier was outstanding to work with. She was very professional and very responsive in taking care of what I needed."
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John

April 10, 2026

5  out of  5
rating by John
"Lainie was very polite and professional, helped me with setting up my insurance and providing me a quote and price. Highly recommend her."
We responded:
"Thank you for choosing the Mike Bashore State Farm Agency for your Insurance needs."
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Curtis Willson

April 10, 2026

5  out of  5
rating by Curtis Willson
"Worked with Lainie, she was very helpful and kind. Made things very easy for me! Love state farm"
We responded:
"Curtis, we're so happy to hear that your experience with Lainie was a positive one! Thank you for taking a moment to share! - Mike "
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jaclyn baker

April 10, 2026

5  out of  5
rating by jaclyn baker
"Kory at this office is AMAZING! He is so polite, respectful, competent, and just the best. He fixed all the problems I had with my account and answered many questions I had. It’s obvious he knows his stuff and has a lot of patience to help explain everything. I would definitely choose Kory as your State Farm agent he is so nice and helpful"
We responded:
"Jaclyn, thank you so much for taking the time to share this with us! We're so happy to hear that Kory took such great care of you. If you need anything at all, please don't hesitate to reach out! - Mike"
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elizabeth taylor

April 7, 2026

5  out of  5
rating by elizabeth taylor
"Thank you so much for helping me"
We responded:
"Thank you for the five stars, Elizabeth! - Mike"
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sam k

April 7, 2026

1  out of  5
rating by sam k
"I was calling to cancel my policy due to outrageous increase in premium. Sam picked up and she was very understanding, patient, and polite. She explained things to me and helped me bring my rate down without losing any benefits. I would definitely recommend her as an agent. ***Updates*** In Nov, 2025 i finally switched to a much cheaper company. State farm was not willing to work with me on pricing although I have been with them for over 10 years. They kept jacking the price to $401 a month for two cars. I have no tickets, almost perfect credit, no DUI. The company I switched to is charging i am paying $216 a month including renter’s insurance with more coverage."
We responded:
"Thank you so much for sharing your experience, Sam! It's fantastic to hear that Samm was able to assist you in lowering your premium while maintaining your benefits. Your recommendation means a lot to us, and we're delighted that you found the service understanding, patient, and polite. We appreciate your trust in us!"
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Tim Rose

April 6, 2026

4  out of  5
rating by Tim Rose
"Update 4/6: I recently called and it went straight to Lainie (not an answering service) which kind of startled me. She had my info pulled up and handled my requests quickly. Top notch - if this continues I’ll switch it to 5 stars. Hopefully this is how they work going forward! ———- I pay more for State Farm because I like the way they handle coverage when you need to use it. I’ve been increasingly frustrated by the answering services and the time it takes to get a call back for basic changes. Most companies allow you to adjust or change online but State Farm makes you do much of it with an agent which is slow. Once I finally get help - they are great - esp Jason - but man I wish I could just call them directly since State Farm is a more premium service like AllState or the like."
We responded:
"Hey Tim, thanks for the feedback. Our agency utilizes an overflow answering team to ensure that our customers always receive a live answer with no hold time, phone menu or having to leave a voice message if our agents are on another call or currently with a customer. This is unique to our agency, most small businesses without this process would end up sending clients to voicemail, which could delay the response time further. We do this to create a more consistent and committed customer experience with a goal to respond to all inbound calls same day. I’d be happy to call and discuss ideas with you further if you think we can optimize this better."
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Joe Brez

April 6, 2026

5  out of  5
rating by Joe Brez
"Kory is always knowledgeable and helpful. Always gets things done in a timely manner."
We responded:
"Joe, Thank you for sharing your experience! We’re glad Kory has been helpful and keeps things moving in a timely manner. We appreciate you taking the time to leave a review! - Mike"
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Faye Stuart

April 2, 2026

5  out of  5
rating by Faye Stuart
"Jason with the agency patiently went through all my options for vehicle coverage, applying every possible discount. I was very pleased with my quote and the courtesy and friendliness I received. Renter's coverage was also included at a great price. Absolutely excellent service!"
We responded:
"Faye, Thank you for sharing your experience! We’re glad Jason was patient, helpful, and took the time to walk through everything with you. It’s great to hear the process felt smooth and positive. We appreciate you taking the time to leave a review! - Mike"
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Maxine Cambron

March 31, 2026

5  out of  5
rating by Maxine Cambron
"Drew helped so much. I wasn’t rushed and he kept me updated. I appreciate dealing with someone who is knowledgeable, professional and kind. Thank you Drew."
We responded:
"Maxine, thank you so much for sharing your positive experience with Drew with us! We're so happy to hear that he took such great care of you. We appreciate your time and your business more than you know! - Mike"
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Eugene Rivel

March 27, 2026

5  out of  5
rating by Eugene Rivel
"Drew was incredibly helpful and patient to help me process an insurance claim. Everyone at the agency was courteous, professional, and a pleasure to work with. Highly recommend!"
We responded:
"Eugene, thank you for taking the time to leave positive feedback! We're so happy to hear that Drew took such great care of you. Your recommendation means the world to us! We appreciate you. - Mike"
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Randolph Maki

March 27, 2026

5  out of  5
rating by Randolph Maki
"State Farm has done well for me. Agents are always great."
We responded:
"Randolph, thank you so much for your kind words! We appreciate your support and we're always here to help! - Mike"
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Janina Rymar

March 20, 2026

5  out of  5
rating by Janina Rymar
"Jason is a wonderful agent. He’s helpful and gives genuine advice for the well being of his customers. It’s been a pleasure working with him! UPDATE: In addition to Jason, Drew is extremely helpful and always answers my calls and questions for State Farm. He’s a wonderful young man. It’s a pleasure to work with him. He’s incredibly patient and always helps me with my needs."
We responded:
"Janina, thank you so much for your kind words about Jason’s service! We care for our customers deeply, and we're proud to serve you each day! - Mike"
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Kelly Baker

March 19, 2026

5  out of  5
rating by Kelly Baker
"This office has been my saving grace with Car Insurance, renters, & life insurance. I had a different company for the past year with problem after problem. Jason’s quick respond time and prompt response to a return customer, was breath of fresh air. Jason is both A staple and an asset to the State Farm Company and should be prided on his work ethic. I was extremely pleased when I called back (frustrated ) State farm as a returning customer that I was able to have Jason assist me as he’s done so many times in the past. I would definitely recommend Mike Bayshore’s office in Rochester Hills and would highly recommend Jason. this is definitely the best office and company that I’ve dealt with for about a decade. It was also pleasant that they actually answer their phones & make sure to still have that human interaction, sometimes in a world with AI people seem to overlook that. For me it makes the experience even better. Thanks to the whole State Farm team!! Definitely 5 stars!!"
We responded:
"Kelly, thank you so much for this awesome review! We really appreciate you trusting our office with all of your insurance needs. We're so happy to hear that Jason took such great care of you. He truly goes above and beyond for our customers and I'm so thrilled it doesn't go unnoticed! Thank you again for your recommendation and for being part of our State Farm family. We're always here whenever you need us! - Mike"
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Andrew Bugelli

March 19, 2026

5  out of  5
rating by Andrew Bugelli
"Mike Bashore and his team are extremely helpful when explaining benefits. They were able to review my home and auto policy and find savings opportunities."
We responded:
"Andrew, thank you so much for your kind words! Your experience with our team is exactly what we strive for. We appreciate you and your support! - Mike"
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Kyra Mckenzie

March 16, 2026

5  out of  5
rating by Kyra Mckenzie
"Kory + Lainie and his assistant Drew are SOOO KIND and extremely helpful go with State farm they got us a super great deal in comparison to other car insurance companies and since its our first policy they were super helpful and patient"
We responded:
"Thank you for the great review! We’re so glad Kory, Lainie, and Drew were able to help you find a great deal and make your first policy experience smooth. We truly appreciate your support, Kyra! - Mike"
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Dawn Esposito

March 16, 2026

5  out of  5
rating by Dawn Esposito
"We have been with Mike Bashore State Farm for many years. Client service and care has been top notch. Cannot say enough good about Jason. He has taken such great care with our policies/coverage for home and auto through the years. Sharon has been wonderful to work with also! We recently needed some support for adding an auto and she was so attentive and insured (no pun intended, but that’s funny!), all details and needs were executed. And she did so very kindly and promptly. Highly recommend Mike Bashore and his team!"
We responded:
"Thank you for your many years of trust and support! We’re so glad Jason and Sharon have taken great care of your home and auto policies over the years. We truly appreciate your kind recommendation, Dawn. - Mike"
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Laura Traylor

March 11, 2026

5  out of  5
rating by Laura Traylor
"Great service for Drew paid my bill online for me! Thanks you Drew! Always so helpful!"
We responded:
"This is great to hear, Laura! We appreciate you! - Mike"
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Bob Hartley

March 1, 2026

5  out of  5
rating by Bob Hartley
"Drew was very friendly and helpful. He took care of our needs right away. Nice young man!"
We responded:
"Bob, thank you so much for your kind words about Drew! I am so happy to hear he took great care of you. If you need anything at all, please don't hesitate to reach out. - Mike"
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Jess Clark

February 25, 2026

5  out of  5
rating by Jess Clark
"Kory is so wonderful to work with, I’ve had an outstanding experience with him. He took the time to explain every option clearly, answered all my questions, and I can tell he genuinely cares about finding me the best possible coverage while keeping it affordable. Truly exceptional service delivered. Highly recommend!"
We responded:
"Jess, thank you for the kind words! Kory is great part of our team, and I am so happy that he took the time to answer your questions and give you a positive experience! We truly appreciate your support and recommendation! - Mike"
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Chelsea Hurst

February 25, 2026

5  out of  5
rating by Chelsea Hurst
"Lainie is great! Super helpful and patient. I appreciate all her work!"
We responded:
"Chelsea, thank you so much for sharing this with us! We're so happy to hear that Lainie took such great care of you. We appreciate your support! - Mike"
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Kim Kalef-Collins

February 24, 2026

4  out of  5
rating by Kim Kalef-Collins
"I just moved our policies from Beth Shutko to Mike Bashore we only a week out with Mike, so far they alright give 6 months to 1 year to give a really honest review."
We responded:
"Kim, thank you for taking the time to leave a positive review! My team and I will work hard for your business each and everyday. We appreciate you! - Mike"
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Gerald Allard

February 24, 2026

5  out of  5
rating by Gerald Allard
"Been with this office for over 5 years. The customer service has always been top notch. We had our first claim, hit a deer, the car was a total loss. The claim process was fast, smooth and easy. I couldn't be more pleased with how they handled this for us. This is the type of service everyone deserves. Highly recommend!"
We responded:
"Thank you for taking the time to share your experience with our agency and for recommending us to others, Gerald! We are glad we could provide you with the help and peace of mind you deserve during your claim process! It is our pleasure to assist you and we look forward to helping you with your insurance needs for many years to come!"
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Robert Tank

February 23, 2026

5  out of  5
rating by Robert Tank
"Drew is always extremely helpful and if he doesn't have the answer to a question he gets back to me quicklyl with the answer. The Bayshore agency is very professional and very good to deal with"
We responded:
"Robert, Thank you so much for your kind words! We’re delighted to hear that Samm was professional, personable, and attentive to your needs. Your recommendation means a lot to us. We look forward to assisting you again in the future! - Mike"