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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janina Rymar

January 10, 2026

5  out of  5
rating by Janina Rymar
"Jason is a wonderful agent. He’s helpful and gives genuine advice for the well being of his customers. It’s been a pleasure working with him!"
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Johnathon Ridley

January 9, 2026

5  out of  5
rating by Johnathon Ridley
"Very helpful and polite"
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brasia Evoulou

January 9, 2026

5  out of  5
rating by brasia Evoulou
"I had the pleasure of working with Jason for my insurance needs, and I couldn't be more satisfied! From the moment we started, Jason was incredibly patient and took the time to explain all the details in a way that made everything easy to understand. His communication skills are top-notch; he was always available to answer my questions and provide updates, which made the entire process seamless. Jason's knowledge of the insurance products and services offered by State Farm is remarkable. He guided me through the selection process with expertise and genuine care, ensuring I made the best choices for my needs. It's clear that he truly cares about his clients and their well-being. I highly recommend Jason for anyone in need of insurance services. Working with him has been an excellent experience, and I am grateful for his support! Mike, Drew, and Kory are all amazing to work with as well!!!"
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Cindy Ritter

January 8, 2026

5  out of  5
rating by Cindy Ritter
"Always helpful, answers my questions, does a great job always, wonderful service."
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Gary Shannon

January 6, 2026

5  out of  5
rating by Gary Shannon
"Customer friendly and informative"
We responded:
"Gary, thank you for sharing your positive experience with our State Farm Agency! We appreciate you! - Mike"
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Daniel Wright

January 5, 2026

5  out of  5
rating by Daniel Wright
"Jason has been terrific throughout the years,, the rest of the staff is awesome, they are quick to respond and get back with you and make things right if there's an issue,!!!"
We responded:
"Daniel, thank you so much for taking the time to share your wonderful feedback about Jason and our team! I'm so glad we have been able to give you such a great experience with our State Farm Agency! - Mike"
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Samantha White

January 2, 2026

5  out of  5
rating by Samantha White
"We recently bought our first home and our mortage broker mentioned calling Mike for a quote for our home owners insurance. I'm so glad we did! Mike's team is amazing. Drew, Jason and Lainie all go above and beyond to get you what you need. Everyone is so kind and helpful. They saved us money on our vehicle insurance as well. So happy I called them : )"
We responded:
"Thank you Sam!! So happy that we could help you with the insurance on your new home. Welcome to our insurance family!!"
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Solen Nefa

December 19, 2025

5  out of  5
rating by Solen Nefa
"Fast, friendly, and reliable service.Jason handled everything smoothly and kept me informed at every step"
We responded:
"Solen, thank you so much for your kind words about my team and I. We are honored to assist you with your insurance needs! We appreciate your support. - Mike"
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Elizabeth Nelson

December 19, 2025

5  out of  5
rating by Elizabeth Nelson
"Drew is awesome, super friendly! I can definitely tell he did everything he could to help me out :)"
We responded:
"Thank you so much for sharing, Elizabeth! I am so happy to hear that your experience with Jason was such a positive one. My team and I are always here to help! - Mike "
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Ronald Schimon

December 18, 2025

5  out of  5
rating by Ronald Schimon
"I had the pleasure of working with Customer Service Representative Drew today at the Michael Bashore group of State Farm. Drew is very polite, professional, and knowledgeable. I greatly appreciate this high level of customer service and look forward to working with Drew in the future. I’ve also had great customer experiences with Lanie as well as Jason and Mike Bashore. Each time I call or stop in the office, everyone has been super!!"
We responded:
"Ronald, thank you so much for all of your kind words. We will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Mike "
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Ezekiel Passmore

November 29, 2025

5  out of  5
rating by Ezekiel Passmore
"Kory is the man! His willingness to breakdown and explain different policy options really made it easy for me to set up a policy that I felt was right for me. Even after my policy started, he still responds promptly to any questions I may ask about my policy. Overall, it’s been such a pleasure working with Kory. 10/10"
We responded:
"Thank you so much for your kind review, Ezekiel! I'm so glad Kory has been able to provide such a positive insurance experience for you. We're lucky to have customers like you and we are always here to help! Don't hesitate to reach if you need anything at all. - Mike"
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Eugene Rivel

November 26, 2025

5  out of  5
rating by Eugene Rivel
"Jason was incredibly helpful and patient while guiding me through selecting the right policies for my family. I shopped around, and the rates here were excellent. Everyone at the agency was courteous, professional, and a pleasure to work with. Highly recommend!"
We responded:
"Eugene, thank you for taking the time to leave feedback about my agent Jason. I am happy to have you as a new customer and look forward to working with you!! I’m very glad you have chosen our agency as a new home for your insurance needs!"
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Rajesh Mehta

October 9, 2025

5  out of  5
rating by Rajesh Mehta
"Jason Youmans was very helpful."
We responded:
"Rajesh, thank you so much for taking the time to share this with us! We are so happy to hear that Jason was helpful. We appreciate your support! - Mike"
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Siddharth rohilla

September 15, 2025

5  out of  5
rating by Siddharth rohilla
"Mike has an exceptional team and demonstrates remarkable responsiveness. I would like to express my gratitude to Jason, Linda, and Drew for their exceptional professionalism and work ethic. I would highly recommend collaborating with Mike’s team for all your auto and home insurance requirements"
We responded:
"Your review means so much to our agency and team! Thank you for your business and feedback, we are happy to serve you!!"
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Drew Edwards

September 12, 2025

5  out of  5
rating by Drew Edwards
"I use Mike's team for both HO and auto insurance and they have made the process (new to MI) extremely easy for me. They also have the best prices around; I've used USAA in the past which usually beats everyone out. Would highly recommend."
We responded:
"Drew, I appreciate you taking the time to give our agency some feedback!! Thanks so much for combining your plan at my agency, looking forward to having you as a customer. I’m glad you have been having a good experience!"
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ava ansari

September 12, 2025

1  out of  5
rating by ava ansari
"After being a client for nearly ten years, this is the treatment I received—lies, delays, and denial of responsibility: on August 27, 2024, Agent A confirmed my request to switch to parking insurance but failed to carry it out. When I later raised the matter with Agent J, he acknowledged my account, noting that he has witnesses Agent A making similar mistakes. He reassured me that he would correct the error with a reimbursement. After months of waiting, however, he informed me that the write-off department had denied the request. When I asked if he had explained that this was an agency error, he changed his word completely and responded that it is not their mistake. He said that it is my word against theirs. Be careful as a new client to not leave high reviews early on. I know how they pressure you to do it."
We responded:
"Ava, we have investigated your concern at length and I am sorry that you did not receive the outcome you were looking for. We wish you the best."
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Angel Face

September 3, 2025

5  out of  5
rating by Angel Face
"Jason helped me a ton with insurance! Ive always tried to stick woth state farm but Jason has helped me the most and I highly reccomned him!"
We responded:
"Thank you so much for taking the time to share your positive experience with our State Farm Agency! We appreciate you. - Mike"
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Eduardo Cano

August 29, 2025

5  out of  5
rating by Eduardo Cano
"Jason is super polite and great. I highly recommend him. He is just the BEST"
We responded:
"Eduardo, we appreciate the recommendation! My team and I are always here to help. Thank you so much! - Mike"
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Robert Parker

July 22, 2025

5  out of  5
rating by Robert Parker
"Great team at Bashore! Kory made it so easy switch over my auto, home and boat policies from a competitor, while saving me hundreds. He kept me up to date every step of the way and did all the heavy lifting. Hard to find that level of service today!"
We responded:
"Robert, Thank you so much for your fantastic review! Kory and the Bashore team are thrilled to hear they could make your switch easy, save you money, and keep you informed throughout the process. We truly appreciate your trust and kind words, service like this is what we strive for every day! - Mike"
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Kerry Coy

July 10, 2025

5  out of  5
rating by Kerry Coy
"Jason was a big help with the claim we had for warranty windshield work. He worked directly with the auto body shop and the claims department. He supported the auto body shop with the process, which allowed the shop to order our replacement windshield."
We responded:
"Thank you so much for your kind words, Kerry! We're thrilled to hear Jason was able to support you through the windshield claim process. Coordinating with the auto body shop and claims department to make things easier for you is exactly the kind of service we strive for. We appreciate you taking the time to share your experience! - Mike"
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Robert Tank

July 1, 2025

5  out of  5
rating by Robert Tank
"Samm was an absolute proffessional and a pleasure to deal with. She was very pleasant and personable. She listened to what I was looking for and came up with soulutions to meet our needs. I would highley recommend contacting her with your insurance needs."
We responded:
"Robert, Thank you so much for your kind words! We’re delighted to hear that Samm was professional, personable, and attentive to your needs. Your recommendation means a lot to us. We look forward to assisting you again in the future! - Mike"
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Lisa Jarvis

June 17, 2025

5  out of  5
rating by Lisa Jarvis
"Exceptional service with a personal touch; Sam and the State Farm team consistently exceed expectations, inspiring confidence and loyalty. Highly recommended!"
We responded:
"Lisa, Thank you for the fantastic review! We’re thrilled to hear that Sam and our team consistently exceed your expectations and inspire confidence. Your recommendation means a lot to us, and we look forward to continuing to serve you with that personal touch! - Mike"
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Ponciano Machado

June 15, 2025

1  out of  5
rating by Ponciano Machado
"Not happy with this company at all have had many problems with this company from the start but decided to stay and give another chance but again beyond disappointed. No solutions just empty “sorrys”. And the kicker no one wants to take responsibility for there actions and fix anything. Thank hey think saying sorry makes it better. SOLUTIONS is what makes it better. wish somebody will call back. I don’t know how many messages. They say they care but don’t show it!! Give me one of"
We responded:
"Very sorry to hear that you are frustrated Ponciano. After following up with you on this I can appreciate how options and processes for pricing can be inconvenient. As stated, our goal has been, and still is, to provide you with quality coverage with the best pricing available. I believe in this case, we were doing just that. I appreciate your business and hope we can regain your confidence with our agency and your plan."
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leah radmer

February 19, 2025

5  out of  5
rating by leah radmer
"Samm was an amazing help and broke everything down so I understood. She went out of her way to help me and I couldn’t be more grateful! Thank you!!"
We responded:
"Thank you so much for your kind words, Leah! We're thrilled to hear that Samm was able to assist you and make things clear for you. Samm truly goes above and beyond for our customers, and we’re so grateful for your recognition of those efforts. If you ever need anything else, don't hesitate to reach out! - Mike"
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Julie Prysock

February 11, 2025

5  out of  5
rating by Julie Prysock
"Love working with Samm! Very knowledgeable about state farm benefits."
We responded:
"Julie, thank you so much for your kind review about Samm! My team and I work hard to make every experience for our customers a positive one! Thank you for sharing. - Mike "